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What does outsourcing do? The main goal of customer support is to make customers happy by taking care of their needs and answering their questions. However, it is also a way to instill loyalty and generate additional sales. To do this, you can find out here https://www.helpware.com/blog/top-10-customer-support-outsourcing-companies-2024 an outsourcing company must have its own support service available whenever the client needs it. Outsourced customer support allows companies to maintain a 24/7 service team led by industry veterans and experts.