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Simeon Effertz

Let me tell you a secret. Your credit card may not be marked Comenity, but that does not mean it is not a Comenity credit card. If this discount card was issued by one of the retailers Comenity cooperates with, you may already have a credit card account with this financial institution. It is therefore helpful to ask comenity customer service for more information about the bank you might be dealing with.